Reference

Terms and Conditions for Your evip3h5 Account

These terms set the rules for how your evip3h5 account works — from how you open it, to how you move funds through DANA, OVO, or GoPay, to what happens if something goes wrong.

Account eligibility appliesDANA, OVO, GoPay coveredLocal law governs accessWallet activity includedContact support for queries
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evip3h5 Terms and Conditions for Your evip3h5 Account
TERMS QUERY CHANNELS

Reach Us About These Terms

Live Chat Support Open the live chat window from your account dashboard to ask about any clause in these terms. Our support team can clarify account rules, wallet conditions, and access eligibility for Indonesia regions.
Email Support Send a detailed message to our support address for written confirmation of how a specific term applies to your account. Useful for wallet disputes involving DANA, OVO, or GoPay transactions.
Account Help Centre Access the Help Centre directly from your logged-in account. It holds published answers on common terms questions — wallet verification steps, account suspension reasons, and withdrawal conditions.
HOW WE HANDLE THIS

Account Security, Data and Your Rights

Account Data Retention We retain your account data for as long as your account remains active and for a further period required by applicable Indonesian financial and gaming regulations. You may request a data summary through support.
Wallet Verification Steps Before processing a withdrawal to DANA, OVO, or GoPay, we verify that the registered wallet name matches your account identity. This step protects your funds and keeps transactions traceable.
Cookie and Session Policy We use session cookies to keep your account logged in across pages. Preference cookies remember your language and odds format settings. You can manage cookie permissions from your browser at any time.
Requesting Changes or Corrections If personal details on your account are incorrect, contact support via live chat or email with the correct information and a valid ID. We aim to process correction requests promptly, subject to verification.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account access, wallet rules, and what you can do if something needs to change. Players in Bekasi and across Indonesia ask these when getting started or when reviewing their account status.

Yes. Every wallet transaction — deposits and withdrawals via DANA, OVO, or GoPay — falls within these terms. Wallet name verification is required before any withdrawal is processed to your account.

We post updates to these terms on this page when changes occur. Continued use of your account after the update is posted counts as acceptance. For significant changes, we aim to notify you via your registered contact.

Account data is retained for the period required under applicable Indonesian regulations even after closure. You can request a copy of your stored data through live chat or email support before or after closing.

Account eligibility depends on local law and is available only where permitted in your region. You confirm eligibility when you complete registration. Accounts opened outside eligible regions may be suspended under these terms.

Raise the dispute through our live chat or email support channel first. Provide your account ID and transaction reference. We review wallet activity records — including DANA, OVO, GoPay logs — before responding.

Game content, live table streams, and platform interfaces belong to their respective studios and providers. These terms do not transfer any intellectual property rights to your account. You access content under a limited licence.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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